Hostyai

HostyAI is an AI guest communication tool for short-term rental and vacation property managers. It replies to guest messages around the clock, so the team does not have to keep answering the same questions about Wi-Fi passwords, parking, towels and check-in times. It works with Airbnb, Booking.com and VRBO, and connects to property management systems. The site lists Avantio, Guesty, Hostify, Hoskit, Watti, Enchant and Lodgify among its integrations.

How it works

When a guest writes in, HostyAI reads the message, checks the reservation and the property's rules, and drafts or sends a reply. The site shows an example: a guest asks for early check-in, and the assistant checks availability, confirms the new time, updates the reservation and passes on the smart lock details. HostyAI says it replies in under ten seconds and handles about 90% of common questions. Anything unusual goes to the team, so staff can spend their time on the exceptions.

Setup and features

Setup is described as instant: properties sync in minutes through automated API onboarding, and you can try the tool on your own listings without a long configuration project. All plans include real-time synchronisation across the supported channels and encryption for guest data and message logs. Hospitality support staff are available around the clock. The site also has a case study, an FAQ and a demo booking option for managers who want a walkthrough first.

Pricing

Pricing is per property per month, shown in euros or dollars. Starter costs €7 per property per month and covers 1 to 25 properties. Pro costs €5 per property per month and covers 26 to 100 properties. Managers with more than 100 properties can ask for a custom plan. There are no setup fees, and you can cancel any time.

Things to consider

Automated replies are only as good as the property information behind them, so managers should keep house rules, access instructions and local details up to date. It also makes sense to review early conversations before letting the assistant reply fully on its own. HostyAI suits operators with a steady flow of routine messages across several listings. A host with a single property may not get as much value from it.